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Privacy Policy

Your privacy is important to us at Healthjump.

We want to be clear about how we use your information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information and when we disclose it.
  • How to access and update your information.
  • The steps we take to protect your information.

This Privacy Policy applies to the information that we obtain through your use of healthjump.com, blogs, whitepapers, live chat, and online tools such as ROI calculators, configurators, and event sign-up pages (collectively the “Services”). Please familiarize yourself with our policies, and if you have any questions contact us at admin@healthjump.com. We reserve the right to modify this Privacy Policy at any time.

To communicate directly to the Healthjump Security Team contact: security@healthjump.com.

Personal Information We Collect

Personal information refers to information that lets us know the specifics of who you are. Here are the ways in which we may collect personal information and the types of information you may submit.

1. Information you provide to us

We collect the following information:

Account and Profile Information: We collect information about you and your company when you sign up for a mailing list, event, or request for educational content such as webinars or whitepapers. Information we collect includes, but is not limited to, your name, email address, state, phone number. You may provide this information directly through our website. If you provide information (including personal information) about someone else, you confirm that you have the authority to act for them and to consent to the collection and use of their personal information as described in this Privacy Policy.

Content: We collect and store content that you create, input, submit, post, upload, transmit, or store in the process of using our Services, including information from end-users of any application that you develop using our Services and/or that we host on your behalf. 

Other submissions: We collect other data that you may submit to our Services or us directly, such as when you request customer support or communicate with us via email or social media sites. 

2. Information we collect from your use of our Services

Web Logs and Analytics Information: We record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier, and system configuration information. We and our analytics providers also collect and store analytics information to help us improve our Services.

Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize our Services and your experience; and to count visits and understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, you may not be able to use all aspects of our Services.

3. Information we collect from other sources

Third-Parties: When you visit our website, we use cookies to remember who you are. Additionally, we utilize cross-device tracking to identify different devices that are likely to be associated with you. That data may be shared with our third-party partners to select relevant ads for you across your devices. If you would like to opt-out of tracking, we will extend that decision to any other devices we have matched to you.

Our third-party partner, Next Roll, adheres to the Network Advertising Initiative (NIA) Code of Conduct. To opt-out of seeing interest-based ads from them and other NAI-approved member companies, you can click here for more information.

  • To opt-out of cross-device tracking and advertising for NextRoll, click here.
  • For California residents, click here.

How We Use Information We Collect

We may use the information we collect for a variety of purposes, including to:

  • Provide, operate, maintain, improve, personalize, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Enable you to access and use our Services;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support; providing you with information about services, including technical notices, updates, security alerts, administrative messages, or advertising or marketing messages; and providing other news or information about us and our select partners;
  • Monitor and analyze trends, usage, and activities in connection with our Services; and

We may also use the information we collect for other purposes about which we notify you.

Information Sharing and Disclosures

We may share your information in the following ways:

Your use: When you use our Services, certain features allow you to make some of your content accessible to the public or other users of the Services. We urge you to consider the sensitivity of any information prior to sharing it publicly or with other users.

Service Providers, Business Partners, and Others: We sometimes use service providers and other third parties who perform functions or services on our behalf.  Examples include infrastructure, analytics, marketing, and advertising services, customer support functions, and payment processing. When we do use service providers, we have entered into a written contract that ensures these third-party service providers have access only to the personal information needed to perform their functions, but may not use it for any other purpose.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request;
  • To enforce our agreements, policies, and terms of service;
  • To protect the security or integrity of Healthjump products and services;
  • To protect the property, rights, and safety of Healthjump, our customers, or the public from harm or illegal activities;
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.

Aggregate or Non-identifying Data: We may share aggregate or other non-personal information that does not directly identify you with third parties in order to improve the overall experience of our Services.

The Choices You Have With Your Information

You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services. You may update or correct your personal information at any time by accessing the account profile settings page within our platform. You may opt-out of receiving promotional communications from Healthjump by using the unsubscribe link within each email. Even after you opt-out from receiving promotional messages from us, you may continue to receive administrative messages from us regarding the Services.

Children’s Privacy

Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at admin@healthjump.com.

California Consumer Privacy Act Disclosures

Click here to read additional disclosures required under the California Consumer Privacy Act.

International Users

Our Services are hosted in the United States and intended for users located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your information outside of those regions to the United States for storage and processing. By providing your information, you consent to any transfer and processing in accordance with this Policy.

Third-Party Websites

We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Security

UNFORTUNATELY, NO DATA TRANSMISSION OVER THE INTERNET OR ANY WIRELESS NETWORK CAN BE GUARANTEED TO BE 100% SECURE. As a result, while we strive to protect your personally identifiable information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Services cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Contact Information

Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at admin@healthjump.com.