What systems do you currently integrate with?
You can find a list of systems the Healthjump currently supports by clicking on this link. Please note that this list does not imply any formal relationship with these organizations. New systems typically take 60 days to implement. So, don't worry if you don't see the system you are looking for.
What method does Healthjump use to translate data?
Healthjump applies late binding technology which simply means that we pull 99% of the data out of the source system in its native format and then translates that data only after it has successfully arrived in our Data Warehouse.
How much historical data can I receive with Healthjump?
There is no technical limitations to how much data the Healthjump platform can pull. Historical data extraction is defined by each license-type and should be discussed with someone on our sales team.
What is required to install Healthjump on my server?
The Healthjump Agent application needs to be installed somewhere on the network that has access to the database server. The person installing the Healthjump Agent will need to know the system name, database server name, and the appropriate database username and password. This information can easily be obtained from the practice's IT staff or whoever installed the database.
What if the database is hosted by a third party?
If your database server is hosted by a third party company, no problem! Your hosting company will be able to provide you with the required information to install the Healthjump Agent or maybe even take care of the installation for you.
What if the database is hosted by my vendor?
If your servers are hosted by your software vendor, you will need to request the required information needed to install Healthjump.
What if my system is a cloud based system?
Cloud based systems often times offer API access to your data. Healthjump can connect to these API's to complete the required connection. Most cloud-based integrations are a Premium Connection. This is to offset the API access fees and additional maintenance involved with cloud-based system integrations.
What is the data retention period?
When data is collected from a practice EHR system, it will be normalized and then retained for a minimum of 30 days within our data warehouse. While data is retained within the Healthjump platform, it can be queried against all other aggregated data, analyzed, and requested by those with platform access. For those that do not wish to manage and maintain a complete database of aggregated health data, the Healthjump platform provides a simple and convenient solution for both short and long-term solutions.